Love the earrings although had to send back to exchange for pushbacks, the screwbacks are too difficult with arthritis. The ‘customer support’ person however was Horrible!!! She was rude and said ‘nothing we can do’ repeatedly. I saved the emails in case anyone asked. Waited 2 days and wrote again and that person was awesome and sent me address immediately. So now just waiting to get my earrings back! 👏🏻👍🏻